LOVEPLATES PRIVACY POLICY
Last Updated: February 2022
LovePlates (collectively, “LovePlates”, “we”, “us,” “our”) is committed to protecting individual privacy and maintaining the trust of users of our platform (collectively, “Users”). It is important to us that we provide transparency regarding our collection, use, and disclosure of your Personal Information. This includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We refer to this information as “Personal Information” throughout this policy.
To help us meet our commitment to you, we have created this Privacy Policy (“Policy”). This Policy governs data protection matters across our platform, mobile applications, websites, and services (collectively, the “Platform” or “Services”). This Privacy Policy, along with our Terms of Use, form an integral and binding part of our relationship with you.
1. What Does This Privacy Policy Apply to?
This Policy describes how we use, share, and protect the Personal Information of Users who use our Services. It also describes the rights and choices regarding use, access to, and correction of Personal Information available.
2. What Information Do We Collect and/or Process and Why?
Here is a list of the categories of Personal Information we may collect and process.
Information You Provide Us
We may collect Personal Information from you, when you create your account with us in order to log into our network (“Account”). Such Personal Information includes your username, and email address.
Our Services let you store preferences like how your content is displayed. We may associate these choices with your ID and device.
If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
We also collect other types of Personal Information that you provide to us voluntarily and other requested information if you contact us via email or other electronic communication method regarding support for the Services.
We may also collect Personal Information at other points on our Platform that explicitly states that Personal Information is being collected from you. LovePlates will disclose the purposes of collecting your Personal Information accordingly. LovePlates will only use your Personal Information for the purposes for which is has been collected from you.
3. How Do We Use Personal Information?
In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:
Facilitate the creation of and secure your Account on our Platform;
Identify you as a User on our Platform;
Provide improved administration of our Services;
Improve the quality of experience when you interact with our Services;
Send you a welcome email to verify ownership of the email address provided when your Account was created;
Protect you and other users from any conduct that violates the Terms of Use or to prevent abuse or harassment of any other User;
Display your username next to the digital content you create on the Platform;
Send you administrative email notifications, such as security or support and maintenance advisories; and
Send you email notifications related to actions on the Platform.
We may create anonymous data records from Personal Information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Service navigation. We reserve the right to use anonymous data for any purpose and to disclose Anonymous Data to third parties without restriction.
4. How Do We Disclose Personal Information?
We will not disclose any Personal Information we collect from you to any third-parties except as indicated below:
Legal Request – We may disclose Personal Information to comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons.
Business Transfer – We may disclose Personal Information to a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LovePlates’s assets, whether as a going concern or as part of bankruptcy, liquidation, receivership, or similar proceeding in which Personal Information held by LovePlates are among the assets to be transferred.
Enforcement of Our or Others’ Rights – We may disclose Personal Information to the extent they are necessary to enforce or protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, including enforcing our Terms of Use and any other agreements (such as for billing and collection purposes and fraud prevention).
5. Children
We do not knowingly collect Personal Information from children under the age of sixteen (16) without authorization by a holder of parental responsibility. If you believe that we may have collected Personal Information from or about a child under the age of sixteen (16) without such authorization, please contact us at contact@loveplates.com.
6. How Do We Protect Your Personal Information?
At LovePlates we take the protection of your Personal Information seriously. LovePlates employees who have access to your Personal Information are made aware of the importance of keeping it confidential. We care about the security of the information and use various administrative, and technological safeguards to preserve the integrity and security of all information collected through our platform. This is not limited to authentication protected platform pages which only the user has access to via their web3 signatures & appropriate data encryption methods applied while storing them on our infrastructure providers.
When we rely on service providers that may require access to your Personal Information, we require them to have adequate privacy and security standards. We use contracts and other legally binding measures with our service providers to maintain the confidentiality and security of your Personal Information, and to prevent such information from being used for any other purpose.
However, no data security measures can guarantee complete security; we also depend on you to take common sense steps to ensure your Personal Information remains secure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Platform.
7. Information for California Consumers
The information and rights in this section apply specifically to California residents.
LovePlates does not sell, trade, or rent out our User’s Personal Information for compensation, nor have we done so in the preceding 12 months.
California residents are entitled to contact us to request information about whether we have disclosed Personal Information to third parties for the third parties’ direct marketing purposes. Currently, LovePlates does not disclose Personal Information to third parties for direct marketing purposes. Thus, upon receipt of such a request by a California consumer, and as required by California state law, we will either (1) respond with a confirmation that we have not disclosed any Personal Information to third parties in the previous calendar year, or (2) if our practices have changed, we will provide the categories of Personal Information that has been shared in the past 12 months and categories of third parties to whom such Personal Information was disclosed, whichever is relevant.
California consumers have the right to:
Request disclosure of the categories and specific pieces of Personal Information that LovePlates has collected about you;
Request disclosure of the categories of third-party sources, if any, from which LovePlates has collected Personal Information about you;
Disclosure of the business or commercial purpose(s) for which your Personal Information has been collected by LovePlates;
Receive a list of the categories of third parties with whom LovePlates has shared your Personal Information;
Request that LovePlates delete any Personal Information that it has collected from you (subject to exceptions); and
Not be discriminated against by LovePlates (e.g., charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above.
To exercise any of your rights as a California consumer, you can submit a request to contact@loveplates.com.
Before complying with your request, we will need to verify that it is you that is making the request. To accomplish this, you may be requested to (1) confirm specific Personal Information that we already know about you; or (2) provide us with appropriate identification and documentation. California consumers are limited to two requests for Personal Information per 12-month period. Only you or an authorized agent may make a verifiable data subject request related to your Personal Information.
The verifiable data subject request must provide sufficient information and documentation to allow us to verify that you (or an authorized agent) are the person about whom we collected Personal Information. We will not provide you with Personal Information if we cannot verify your identity and/or authority to make the data subject request and confirm the Personal Information belongs to you or the represented individual. Making a verifiable data subject request does not require you to create an account with us. We use Personal Information provided in a verifiable data subject request solely to verify the requestor's identity or authority to make the request.
We will acknowledge receipt of your data request within 10 days. We will respond to a verifiable data subject request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period. If you have an account with us, we will deliver our response to the email address for that account. If you do not have an account with us, we will deliver our response by US mail or electronically at the email address in your request, at your option. All disclosures we provide will only cover the 12-month period preceding the verifiable employee request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable data subject request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
8. Information for Nevada Consumers
LovePlates does not sell your personal information to third parties as defined in Nevada law, and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. If you have any questions regarding our data privacy practices or our compliance with Nevada data privacy law, please contact us at contact@loveplates.com.
9. Retaining Your Personal Information
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which they were obtained and consistent with applicable law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Services to you;
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
10. Updates to this Privacy Policy
It is our intent to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your Personal Information, we will notify you through a notice on the homepage. The date that this Privacy Policy was last revised is listed at the top of the page. You are responsible for periodically reviewing this Privacy Policy to check for any changes.
11. Updating Your Information and Contacting Us
If you have any questions or complaints related to our practices with respect to the collection, use, or disclosure of Personal Information, or if you would like to update your information, please contact us at contact@loveplates.com.